How to Stop Xilnex E-Invoicing
Scenarios Requiring Xilnex E-Invoicing Deactivation
Deactivate Xilnex E-Invoicing when a business falls below mandatory thresholds or ceases operations, ensuring compliance with IRBM guidelines while avoiding unnecessary module activity. This prevents erroneous submissions and aligns with product best practices for lifecycle management.
- Business no longer entitled: Deactivation is required if annual turnover drops below RM500,000 (full exemption) or RM25 million thresholds for phased mandates, exempting the entity from IRBM e-invoicing rules.
- Business shutdown/closure: Cease e-invoicing services upon deregistration with SSM or IRBM, as ongoing operations violate compliance post-cessation.
- Transition to exempt status: Applies when shifting to B2C-only transactions under RM10,000 per invoice (post-2026 rules) or other IRBM exemptions like specific industries.
What Happened When Deleting an E-Invoice Store Profile?
Deleting an E-Invoice Store Profile in Xilnex immediately impacts associated stores' e-invoicing capabilities, halting issuance and automated processes to enforce compliance during profile lifecycle changes.
- All stores linked exclusively to the deleted profile lose e-invoice issuance eligibility from the deletion date onward, even for transactions qualifying before deletion; stores under multiple profiles remain unaffected if retained elsewhere.
- Schedulers for Consolidation and Self-Billed e-invoices stop immediately, preventing further automated submissions and reducing compliance risks post-deletion.
Follow this step-by-step guide to deactivate Xilnex E-Invoicing.
- Navigate to Xilnex Portal > Integration > Malaysia LHDN E-Invoice
- Go to E-Invoice Setting > E-Invoice Profile Setup > Store Profile.
- Look for the E-Invoice store profile > Select More > Delete

- Repeat step 3 to delete the remaining profiles.
Related Articles
Enable E-Invoicing via Xilnex Portal
Xilnex Portal is the central platform where all configurations and settings for your system can be managed. Designed for flexibility and ease of use, the portal allows you to set up, monitor, and maintain various aspects of your business operations ...
How to Resolve Invalid E-Invoices in E-Invoicing Dashboard
E-Invoices are validated directly by the LHDN Malaysia server. When a submission is marked as invalid, the server will return an error message (also known as the “Invalid Reason”). Taxpayers are expected to review this message and take corrective ...
Xilnex E-Invoicing Document Split
Type Descriptions Product Xilnex E-Invoicing New Features E-Invoice Document Splitting Document Splitting Function Type Toggle Configuration E-Invoice Settings Required DB Upgrade No Release Date 13 August 2025 Background When a generated payload ...
Getting Started with Xilnex E-Invoicing
Read Me First Before we begin, please review the following important points: Xilnex product is directly integrated with IRBM's API. Upon complete setup, your document may be submitted to IRBM via the API. All testing should be conducted in the ...
Sales Type & Delivery Type Exclusion for E-Invoicing
Why do these exclusion lists exist if all transactions are meant to be submitted with an e-invoice? Location in X3 Portal: Integration >Malaysia LHDN E-Invoice > E-Invoice Settings > Maintainence According to LHDN Malaysia, the Technology Provider or ...
Recent Articles
11.0 Referral Program
The Referral Program module helps businesses grow their customer base organically by incentivising existing members to invite friends and family to join the Xilnex Loyalty App. Both the referrer (existing member) and the referee (new user) receive ...
10.0 Push Notification
The Push Notification feature enables businesses to communicate directly with their customers through real-time alerts delivered to the app. It is the most direct channel available within the Xilnex Loyalty ecosystem for reaching members instantly. ...
9.0 Store Location
The Store Location module helps members find your outlets quickly through an interactive map and store listing embedded within the Xilnex Loyalty App. This feature reduces friction for customers looking for the nearest branch and drives foot traffic ...
8.0 News
The News module allows businesses to publish announcements, promotions, and campaign updates directly within the Xilnex Loyalty App. It acts as a built-in communication hub that keeps members informed and connected with your brand's ongoing ...
7.0 Gift Cards
The Gift Cards module allows members to send digital gift cards loaded with stored credits to friends or family — directly through the Xilnex Loyalty App. Gift cards are delivered via SMS or email and redeemed in-app, with no physical card required. ...
Popular Articles
Basic - How to create a voucher-coupon
Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...
Understanding DuitNow QR Payment in ClassicPOS
Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...
Basic - How to change custom cost to another branch that don’t have custom cost
Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...
Intermediate - How to Bill & Post to Sales from Transfer Note
1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...
Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex
Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...