How to Stop Xilnex E-Invoicing

How to Stop Xilnex E-Invoicing

Scenarios Requiring Xilnex E-Invoicing Deactivation
Deactivate Xilnex E-Invoicing when a business falls below mandatory thresholds or ceases operations, ensuring compliance with IRBM guidelines while avoiding unnecessary module activity. This prevents erroneous submissions and aligns with product best practices for lifecycle management.
  1. Business no longer entitled: Deactivation is required if annual turnover drops below RM500,000 (full exemption) or RM25 million thresholds for phased mandates, exempting the entity from IRBM e-invoicing rules.
  2. Business shutdown/closure: Cease e-invoicing services upon deregistration with SSM or IRBM, as ongoing operations violate compliance post-cessation.
  3. Transition to exempt status: Applies when shifting to B2C-only transactions under RM10,000 per invoice (post-2026 rules) or other IRBM exemptions like specific industries.

What Happened When Deleting an E-Invoice Store Profile?

Deleting an E-Invoice Store Profile in Xilnex immediately impacts associated stores' e-invoicing capabilities, halting issuance and automated processes to enforce compliance during profile lifecycle changes.​
  1. All stores linked exclusively to the deleted profile lose e-invoice issuance eligibility from the deletion date onward, even for transactions qualifying before deletion; stores under multiple profiles remain unaffected if retained elsewhere.​
  2. Schedulers for Consolidation and Self-Billed e-invoices stop immediately, preventing further automated submissions and reducing compliance risks post-deletion.

Follow this step-by-step guide to deactivate Xilnex E-Invoicing.

  1. Navigate to Xilnex Portal > Integration > Malaysia LHDN E-Invoice
  2. Go to E-Invoice Setting > E-Invoice Profile Setup > Store Profile.
  3. Look for the E-Invoice store profile > Select More > Delete
  4. Repeat step 3 to delete the remaining profiles.


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