How to Stop Xilnex E-Invoicing
Scenarios Requiring Xilnex E-Invoicing Deactivation
Deactivate Xilnex E-Invoicing when a business falls below mandatory thresholds or ceases operations, ensuring compliance with IRBM guidelines while avoiding unnecessary module activity. This prevents erroneous submissions and aligns with product best practices for lifecycle management.
- Business no longer entitled: Deactivation is required if annual turnover drops below RM500,000 (full exemption) or RM25 million thresholds for phased mandates, exempting the entity from IRBM e-invoicing rules.
- Business shutdown/closure: Cease e-invoicing services upon deregistration with SSM or IRBM, as ongoing operations violate compliance post-cessation.
- Transition to exempt status: Applies when shifting to B2C-only transactions under RM10,000 per invoice (post-2026 rules) or other IRBM exemptions like specific industries.
What Happened When Deleting an E-Invoice Store Profile?
Deleting an E-Invoice Store Profile in Xilnex immediately impacts associated stores' e-invoicing capabilities, halting issuance and automated processes to enforce compliance during profile lifecycle changes.
- All stores linked exclusively to the deleted profile lose e-invoice issuance eligibility from the deletion date onward, even for transactions qualifying before deletion; stores under multiple profiles remain unaffected if retained elsewhere.
- Schedulers for Consolidation and Self-Billed e-invoices stop immediately, preventing further automated submissions and reducing compliance risks post-deletion.
Follow this step-by-step guide to deactivate Xilnex E-Invoicing.
- Navigate to Xilnex Portal > Integration > Malaysia LHDN E-Invoice
- Go to E-Invoice Setting > E-Invoice Profile Setup > Store Profile.
- Look for the E-Invoice store profile > Select More > Delete
- Repeat step 3 to delete the remaining profiles.
Related Articles
Enable E-Invoicing via Xilnex Portal
Xilnex Portal is the central platform where all configurations and settings for your system can be managed. Designed for flexibility and ease of use, the portal allows you to set up, monitor, and maintain various aspects of your business operations ...How to Resolve Invalid E-Invoices in E-Invoicing Dashboard
E-Invoices are validated directly by the LHDN Malaysia server. When a submission is marked as invalid, the server will return an error message (also known as the “Invalid Reason”). Taxpayers are expected to review this message and take corrective ...Xilnex E-Invoicing Document Split
Type Descriptions Product Xilnex E-Invoicing New Features E-Invoice Document Splitting Document Splitting Function Type Toggle Configuration E-Invoice Settings Required DB Upgrade No Release Date 13 August 2025 Background When a generated payload ...Getting Started with Xilnex E-Invoicing
Read Me First Before we begin, please review the following important points: Xilnex product is directly integrated with IRBM's API. Upon complete setup, your document may be submitted to IRBM via the API. All testing should be conducted in the ...Sales Type & Delivery Type Exclusion for E-Invoicing
Why do these exclusion lists exist if all transactions are meant to be submitted with an e-invoice? Location in X3 Portal: Integration >Malaysia LHDN E-Invoice > E-Invoice Settings > Maintainence According to LHDN Malaysia, the Technology Provider or ...
Recent Articles
E-Receipt Portal User Guide: Retrieve Sales, Enter Buyer Details, and Submit to IRBM
What is the E-Receipt Portal? The E-Receipt Portal is a web-based page provided by Xilnex that allows buyers (taxpayers) to claim a transaction and submit it to IRBM as an Individual E-Invoice for validation. Log in using the portal URL provided by ...Generate E-Invoice Submission Manually
Xilnex E-Invoicing is designed to run automatically once setup is completed. However, there are situations where you may need to manually generate an e-invoice to react promptly: Wrong setup or misconfiguration that prevented auto submission You ...Production Release (2025-01-05)
This release enhances e-Invoice compliance by enforcing Individual e-Invoice submission for high-value sales and selected classification codes. Release Date: 26 December 2025 Classic Release Classic Release Classic Version: 2.16.77200.251217.3 and ...Enforcing Individual E-Invoice for Classification Code
Under LHDN E-Invoice requirements, certain activities and transactions must be issued as Individual E-Invoices for each transaction, where consolidated E-Invoice submission is not permitted. For these activities, taxpayers are required to obtain full ...CX Builder Use Case 1: Setup Signup Get Voucher/Points/Credit
Use for loyalty app or lite applications, vouchers/points/credits will be auto generated to user after they successfully signup as members. Go to portal https://portal.xilnex.com/ Go to Customer Engagement>Customer Engagement Platform>Customer ...
Popular Articles
Basic - How to create a voucher-coupon
Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...Understanding DuitNow QR Payment in ClassicPOS
Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...Basic - How to change custom cost to another branch that don’t have custom cost
Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...Intermediate - How to Bill & Post to Sales from Transfer Note
1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex
Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...