Basic - How to create a voucher-coupon

Basic - How to create a voucher-coupon

Voucher and coupon definition
Voucher can be generated in bulk and can be used once
Coupon can only be created one at a time (reusable code) and can be use multiple times

  1. Pre-voucher / coupon setup

There are 2 things need to be prepared before we can generate a voucher or a coupon

  1. Voucher Item
                1.1         Lauch Xilnex POS and select Master Data
        1.2         Click on item to create a voucher item

A close-up of a logoDescription automatically generated

      1.3 Fill in the compulsory fields: Item Name and Item Code. You may leave everything else as default.

A screenshot of a computerDescription automatically generated

      1.4 Click Save and you're done.


  1. Redemption Group
      2.1 Select Marketing and click on Redemption

A close up of a logoDescription automatically generated

      2.2 Fill in the fields for Redemption NameRedemption Code and Redemption Group. You may use the same value for Redemption Code and Redemption Group



      2.3 Select Redemption type either On Sales or On Payment

A close-up of a boxDescription automatically generated

On Sales: A voucher can be applied during the sale before payment and will be included as one of the items in the sales total. It can also be used alongside promotions.

On Payment: Voucher is used as a payment method upon making the payment.

     2.4 For item code selection, choose the voucher item created in steps 2.1

A screenshot of a gift voucherDescription automatically generated

      2.5 Set the effective date 


      2.6 Suggested to set the end date to the year 2999 for effective date and control the voucher activation date through the voucher management.
      2.7 You may leave the rest as default. Some of the configurations can still be changed under voucher-level setting.

  1. Generate voucher / coupon

 1. Select Marketing and click on Coupon & Voucher
                      A close up of a logoDescription automatically generated
2. Select Coupon or Voucher.
3. Select the Redemption Group that you have created earlier
4. Set voucher quantity to be generated
5. Set specific location for redemption or leave blanks for all locations.
6. Set character for the voucher number to be generated
7. Set the voucher starting number as per your preference
8. Click on Activate to direct activate the voucher, or else leave it unticked
9. Click on the Generate button and the voucher will be generated under the Generated ListAt this point, the voucher is still not being created yet. Double check if the voucher is correct.         You may clear the list if you wanted to change some configurations and repeat the process.
10. Once everything is set, click on the Confirm button and the voucher will be created and ready to be used.

A screenshot of a computer


  1. Voucher Management

Voucher Management is a function for you to ActivateDeactivate and Delete the vouchers that you have created.



  1. Shortcut key setup for voucher redeem

To use the voucher in Xilnex POS system you can either click on Vouchers button during payment or you can set up shortcut key on keyboard to be use.

  1. Select Vouchers in POS

A screenshot of a computer screenDescription automatically generated

  1. Create shortcut key by 
2.1 Open System Configuration 
2.2 Select Device Configuration on the left menu
2.3 Under Current Outlet find Keyboard Setting 
2.4 Select any key preferred and choose Voucher / Coupon on the drop-down list to indicate the key

A screenshot of a computerDescription automatically generated



    • Related Articles

    • FAQs

      Xilnex Frequently Asked Questions (FAQs) Can I install Xilnex RetailPOS (Xilnex Classic) on Mac? Xilnex RetailPOS is only supported on Windows. However, if you have multiboot utilities on your Mac that runs Windows OS, you can install the program ...
    • Basic - E-Invoice Maintenance

      E-Invoice Maintenance You can view the E-Invoice Maintenance by login to the Xilnex portal using this link – E-Invoice Maintenance Or E-invoice Maintenance can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN ...
    • Basic - Getting Started & Installation

      Getting started You should have been given an account to start with. If you have not received an activated account, Kindly contact info@xilnex.com for registration. Installation 1. The installation file can be obtained from Xilnex Portal 2. Login to ...
    • Basic - E-Invoice Dashboard

      E-Invoice Dashboard You can view the E-Invoice Dashboard by login to the Xilnex portal using this link – E-Invoice Dashboard Or E-invoice Dashboard can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN E-invoicing > ...
    • Basic - Xilnex Support Help Center

      1.0 Xilnex Support Help Center Welcome to the Xilnex Support Help Center – your one-stop destination for comprehensive resources, including our Knowledge Base, FAQs, and a seamless way to sign up and submit support tickets to our team. 2.0 Sign Up If ...
    • Recent Articles

    • Managing Lark User Email Mapping in Xilnex for Lark

      Overview The Users card matches each Xilnex user to their Lark account by email. This is what lets features like Permission Approvals and Document Approvals deliver Lark cards to the right person. This article covers how to review the mapping and fix ...
    • E-Wallet and Credit Card Payment - Recheck Status & Force Complete

      This guide walks you through what to do when a payment goes through on the terminal or e-wallet, but Classic POS fails to commit sales. When Does This Happen? During payment, Classic POS will show a "Connecting to Ewallet party..." or processing ...
    • E-Journal for BIR Compliance (Philippines)

      Overview The E-Journal feature generates a .txt file that complies with BIR (Bureau of Internal Revenue) requirements in the Philippines. This feature is available only for the Philippines COM. Users from other countries' COMs will not be able to ...
    • Disconnecting or Reconnecting Xilnex for Lark

      This article covers how to disable a template, fully disconnect the integration from Lark, and reconnect it again. Disable a Template Turning a base off only stops that one base, everything else keeps syncing, and none of your existing data in Lark ...
    • Creating a Base in Xilnex for Lark

      Overview This article walks you through creating a base for a template, giving end users access to it in Lark, and verifying data is syncing correctly. Xilnex for Lark must already be connected before you start. If the Templates card isn't accessible ...
    • Popular Articles

    • Basic - How to create a voucher-coupon

      Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...
    • Understanding DuitNow QR Payment in ClassicPOS

      Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...
    • Intermediate - How to Configure and Use Approval Settings in Purchase Orders (PO)

      1.0 What is approval setting In general, "approval setting" refers to the configuration or process by which a request, action, or change must be reviewed and approved before it proceeds. The term is often used in business, software applications, and ...
    • Buy 2 for Special Price Promotion

      Use Case: Stock clearance, seasonal offers, or spotlight products. From the sample screenshot above, this promotion requires 2 items to trigger. If only 1 Milk Tea is added to the sales list, no discount will apply since the condition of 2 items is ...
    • Creating Delivery Type for Sales in Classic POS

      How to Create Delivery Type 1. Access to the [System Configuration] 2. Select the [Sales] section 3. In the [All Outlets] tab, look for the 'Delivery Type' 4. Click on the [Configure] In the Delivery Type Setup form: 1. Enter the Delivery Type. 2. ...