Cancel Print of Full Tax Invoice

Cancel Print of Full Tax Invoice

Overview

In Classic POS, there is a feature called Print Full Tax Invoice, which allows users to generate a full tax invoice for a completed sale.
The system must maintain an auditable log whenever a Full Tax Invoice is cancelled. This guideline explains how to cancel a Full Tax Invoice and how to track the cancellation records across different sales modules.
This applies to the following modules:
  • Sales Invoice
  • POS
  • F&B POS

Use Cases

  • To maintain a proper audit trail for Full Tax Invoice cancellations.
  • Example scenario: A user enters an incorrect customer or company name (Company A) when printing a Full Tax Invoice and needs to reprint it with the correct details (Company B). The system will cancel the previous Full Tax Invoice and record the cancellation in the log.

Benefits

  • Ability to trace who performed the cancellation.
  • Ability to trace when the Full Tax Invoice was cancelled.

How to Print a Full Tax Invoice

Availability

  • This feature is only available for 2.17.260429 onwards.

Steps

  1. Navigate to the relevant module:
    1. POS : Click Print Full Tax Invoice and enter the Sales ID.
    2. Sales Invoice: Search for the sales record first, then click Function > Print Full Tax Invoice.
    3. F&B POS click Function > Print Full Tax Invoice and enter the Sales ID.
  2. Enter the required customer information:
    1. Company name or full name
    2. Address
  3. Confirm and proceed to print the Full Tax Invoice.
  4. It will prompt printing format selection if user have more than 1 printing format for sales invoice

Printing Format Setup

The printing format can be configured via:
System Configuration > Printing and Format > Current Outlet > Customization on Printing Format (Window Print) > Sales Invoice

How to Cancel a Full Tax Invoice

  1. Click Print Full Tax Invoice again using the same Sales ID.
  2. The system will detect that a Full Tax Invoice has already been printed and will Grey out the Cancel button at the top of the screen and hover will show a message.
  3. You may cancel the Full Tax Invoice in either of the following ways:
    1. Click the Cancel button directly.
    2. Modify the customer information and click Save. The system will automatically cancel the previously printed Full Tax Invoice.
  4. Once cancelled, the action will be recorded in the Full Tax Invoice Printing Log.

Full Tax Invoice Printing Log

Purpose

The Full Tax Invoice Printing Log module allows users to track all printing and cancellation activities for Full Tax Invoices.

How to Use

  1. Access the Printing Log module.
  2. Search records by:
    1. Date range
    2. Outlet
    3. Column search (example Sales No)
  3. Export the log data to Excel if needed.

Printing Log Statuses

There are two statuses in the Full Tax Invoice Printing Log Print Status



  • COMPLETED Indicates that the Full Tax Invoice was successfully printed.
  • CANCELLED Indicates that the previously printed Full Tax Invoice was cancelled.
Note:
  • These statuses apply only to the printing log, not to the sales transaction status.
  • For each sales record, there will be only one COMPLETED record in the printing log.

Sales Cancellation Impact

  • If a sales transaction is cancelled, the corresponding Full Tax Invoice Printing Log will also be marked as CANCELLED automatically.

FAQ

How many Full Tax Invoice printing formats can be set up?

There is no limit to the number of Full Tax Invoice printing formats that can be configured. Users may set up multiple formats based on operational or business needs.

What are the available printing format statuses?

There are two printing log statuses:
  • COMPLETED – The Full Tax Invoice has been successfully printed.
  • CANCELLED – The previously printed Full Tax Invoice has been cancelled.
Note: These statuses apply only to the Full Tax Invoice Printing Log and do not reflect the sales transaction status.

Summary

This feature ensures that all Full Tax Invoice printing and cancellation actions are fully traceable, auditable while maintaining flexibility for correcting customer information when required.

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