User guide to configure biometric with ZK Finger Print
Introduction
The Xilnex system supports biometric authentication using fingerprint scanners to enhance security and streamline employee login processes. Our platform now supports both ZK Finger Print and Digital Persona fingerprint scanner devices, providing flexibility for your business needs.
Supported Fingerprint Scanners
- ZK Finger Print - Our latest supported fingerprint scanner model
- Digital Persona - Legacy model with continued support for existing users
Key Features
- Secure biometric authentication for employee login
- Support for multiple fingerprint scanner models
- Automatic device detection
- Backward compatibility with existing fingerprint data
- Easy enrollment and management through Classic POS
Getting Started
Prerequisites
Before enrolling fingerprints, ensure you have:
- A compatible fingerprint scanner (ZK Finger Print or Digital Persona)
- Scanner properly connected to your computer
- Access to Classic POS application
- Appropriate user permissions to manage employee biometric data
Enrolling Employee Fingerprints
Follow these steps to enroll an employee's fingerprint in the system:
Step 1: Access User Management
1. Open the Classic POS application on your computer
2. Click on the Xilnex Menu
3. Navigate to User Management
4. Select User List
5. Click on the user you want to enroll to open their profile for editing
Navigation Path: Classic POS > Xilnex Sidebar Menu > User Management > User List > Select User
Step 2: Select Biometric Type
6. In the user profile editor, locate the Biometric Type dropdown menu
7. Select your scanner type:
• ZK Finger Print - For ZK Finger scanner devices
• Digital Persona - For Digital Persona scanner devices
Figure 1: Biometric Type Selection in Classic POS
Step 3: Enroll Fingerprint
8. Click the Enroll Fingerprint button (fingerprint icon) next to the Biometric Type dropdown
9. Follow the on-screen instructions to scan the employee's fingerprint
10. The system will prompt you to scan the same finger multiple times for accuracy
11. Wait for the confirmation message that enrollment is successful
Step 4: Save Changes
12. After successful enrollment, click Apply to save the changes
13. The employee's fingerprint data is now stored in the system
Using Fingerprint Login
Once enrolled, employees can use their fingerprint to log in to Classic POS:
14. Ensure the fingerprint scanner is connected to the PC
15. Place your enrolled finger on the scanner
16. During Attendance or other action with biometric supported, the system will automatically detect the scanner type and authenticate you
Technical Information
How Fingerprint Data is Stored
The system stores fingerprint data securely in the database:
• Each scanner type uses a different data format
• The system uses the BIOINDEX field to store scanner-specific data
• Automatic device detection ensures the correct data format is used
• Full backward compatibility with existing Digital Persona enrollments
Figure 2: Fingerprint Data Storage in System Database
Multi-Outlet Support
The system fully supports organizations with multiple outlets using different scanner types:
• Outlet A can use ZK Finger Print scanners
• Outlet B can use Digital Persona scanners
• Employees can be enrolled with different scanner types per outlet
Best Practices
Practice | Description |
Clean Fingers | Ensure fingers are clean and dry before scanning for best results. |
Enroll Multiple Fingers | Consider enrolling multiple fingers as backup in case of injury. |
Regular Scanner Cleaning | Clean the scanner surface regularly with a soft, lint-free cloth. |
Proper Finger Placement | Place finger flat and centered on the scanner for consistent reads. |
Test After Enrollment | Always test fingerprint login immediately after enrollment to verify success. |
Troubleshooting
Scanner Not Detected
Problem: The system does not detect the fingerprint scanner.
Solutions:
• Verify the scanner is properly connected via USB
• Check if scanner drivers are installed correctly
• Try connecting the scanner to a different USB port
• Restart Classic POS and try again
Fingerprint Not Recognized
Problem: The scanner does not recognize the enrolled fingerprint.
Solutions:
• Ensure your finger is clean and dry
• Check that you're using the enrolled finger
• Place your finger flat and centered on the scanner
• Clean the scanner surface
• Re-enroll the fingerprint if issues persist
Enrollment Fails
Problem: Cannot complete fingerprint enrollment.
Solutions:
• Verify the correct biometric type is selected
• Ensure consistent finger placement during all scans
• Try enrolling a different finger
• Contact support if the issue continues
Technical Support
If you need additional assistance or encounter issues not covered in this manual, please contact our support team:
Email: support@xilnex.com
Portal: https://portal.xilnex.com
Appendix: System Compatibility
Important Note: The system automatically detects which scanner type is connected and handles the appropriate data format. No manual configuration is required beyond selecting the biometric type during enrollment.
Feature | ZK Finger Print | Digital Persona |
Enrollment | ✓ Supported | ✓ Supported |
Authentication | ✓ Supported | ✓ Supported |
Multi-outlet Support | ✓ Supported | ✓ Supported |
Automatic Detection | ✓ Supported | ✓ Supported |
Legacy Data Support | N/A | ✓ Backward Compatible |
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