Basic - How to check Missing Foodpanda and Grabfood Orders via Xilnex Portal

Basic - How to check Missing Foodpanda and Grabfood Orders via Xilnex Portal

1. Login to Xilnex portal

2. Navigate to the page: Integration > Integration Log > Integration Log Headers.

 

Alternatively, use the search function for quicker access.

(Please grant permission if your account does not have access to this module)A screenshot of a phone Description automatically generated

 

3. Filter by Platform Order ID, enter the Order ID, and press ENTER.
A screenshot of a computer Description automatically generated
A screenshot of a computer Description automatically generated

 

4. Double-click the record to open a new tab displaying the message details. Based on the message, proceed with the necessary actions accordingly
A screenshot of a computer Description automatically generated

            

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