Basic - How to check Missing Foodpanda and Grabfood Orders via Xilnex Portal
1. Login to Xilnex portal
2.
Navigate to the page: Integration > Integration Log > Integration Log
Headers.
Alternatively, use the search function for quicker access.
(Please grant permission if
your account does not have access to this module)
3. Filter
by Platform Order ID, enter the Order ID, and press ENTER.
4.
Double-click the record to open a new tab displaying the message details. Based
on the message, proceed with the necessary actions accordingly
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