What is the Notification Module in Xilnex Mobility?
The Notification Module allows users to receive important updates, alerts, and system-generated messages directly within the mobile app. It acts as a central inbox for operational information, ensuring users stay informed without needing to access email or external message apps.
This module is preferred for one-way communication, where the users are only required to see the info without subsequent action.
Core Functions of the Notification Module
1. Task Assignment Notifications
- When a task (Reminder, Inventory, or Communication type) is assigned to the current login user or outlet, a notification is automatically generated
- The message includes the task type, title, start date and time, and end date and time for easy identification and action
2. Composed Message from Xilnex Portal
- Authorized users can compose and send manual messages to targeted outlets or user groups
- This is commonly used for bulk announcements or internal communication
3. ** Custom SQL-Based Notification
- Notifications are generated based on pre-defined SQL queries.
Intended as a replacement for notification in Slack, and is currently only configured for COM_1751, myBurgerLab.
Implementation for COM_1751: To send an EOD report to the selected user group once the outlet completes their EOD (a sample of the notification content is attached below)
Who Uses the Notification Module
Role | How they use it |
Store Staff | Receive task notifications and store messages relevant to their outlet or themselves |
Head Office / Admins | Use notifications to broadcast important info |
Notification vs Reminder Task Type
The notification feature may seem similar to the Reminder task type in the Task module, where it is used to provide information to the recipient. The table below will provide a comparison between both features, for the user to decide which one is best suited depending on the current situation.
Aspect | Notification Module | Reminder Task (Task Module) |
Purpose | To send general announcements or alerts without any tracking or acknowledgement | To assign a non-actionable reminder as a formal task with tracking |
Completion Tracking | ❌ No - messages are view-only | ✅ Yes - user must manually mark as done |
Assignment Type | Broadcast to multiple users or outlets, no progress tracking | Assigned to a specific user or outlet, tracked in task progress tab in Xilnex Portal |
System Integration | Can be manually sent or triggered via task assignment when a new task is created | Part of the task scheduling workflow in Task Scheduler module in Xilnex Portal |
Message Personalization | ✅ Yes - user composes the content of the message | ❌ No - default notification format |
When It's Viewed | Instantly pushed into the notification module as a real-time alert | Appears in the task list with start/end date and time. Can be delayed or overdue |
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