Generate Voucher to specific user

Generate Voucher to specific user

  Generate Voucher

To generate specific voucher to specific user
  1. Login https://portal.xilnex.com/
  2. Go to Customer Engagement at the sidebar
  3. Under Customer Relation, select Voucher Management.
  4. Select Generate Voucher

5. To generate, click “+New” at top right
6. Select voucher catalogue title that you want to generate.

7. Scroll down, enable "Assign catalogue to"
    1. Assign client based on Client ID
    2. Click + Add client ID


  1. Search client and select Add.

  1. Click Save and voucher will be generated to the user.


    • Related Articles

    • Create Voucher Catalogue

      Create Voucher Catalogue Voucher catalogue need to be created in order to be showed in app or in web. User will be able to see all the voucher details/T&C/images. Important Note: This is the steps right after you have created the redemption. Login ...

    • Import Unique Code in Voucher Catalogue

      Import Unique Code Use case: Target to distribute 1000 or more unique redeem code to each of the users manually via certain campaign. Before import the list of unique codes, you can create the 1st redeem code voucher catalogue. Consider this as the ...

    • Import Custom Voucher Number/Third Party Voucher Number in Voucher Catalogue

      Use case: Collaboration with external POS partner. To issue external voucher to end users via Xilnex Loyalty Go to Voucher Catalogue, Click New and create a voucher catalogue, steps refer to ...

    • CX Journey: Birthday Voucher Rewards

      Birthday Voucher Rewards Use Case: Automatically delight customers during their birthday month with a personalized voucher and greeting to drive celebratory purchases. Why This Journey Matters A birthday is one of the most personal moments you can ...

    • 5.0 Rewards: Voucher, Achivement (E-Stamping) and Lucky Draw

      The Rewards module allows businesses to create and automate engaging reward campaigns directly within the Xilnex Loyalty App. From digital vouchers to e-stamping and lucky draws, brands can design promotions that drive repeat visits and increase ...

    • Recent Articles

    • LiveOrder New UI Announcement

      LiveOrder — New Ordering Experience Now Available What's New? We're excited to introduce LiveOrder New UI, a redesigned ordering experience built to make ordering faster and easier for your customers. What's Changing — and Why It Matters We've ...

    • How to Cancel an E-Invoice on Dashboard

      Overview Sometimes cancelling an e-invoice is inevitable. Common situations include: Incorrect buyer information (e.g., wrong name, TIN, or address) Transaction was voided or order was cancelled after invoice issuance Duplicate e-invoice issued for ...

    • Guidelines to Set Up Promotion for Walk-in (System Default)

      Guidelines to Set Up Promotion for Walk-in (System Default) Previously, the system did not have a specific indicator for walk-in customers. As a result, all promotion rules applied equally to all customer types, including walk-in customers. However, ...

    • How to Update Client Record in Classic POS

      Overview Updating client information is an essential function in ClassicPOS, enabling users to maintain and update existing client records. This ensures that client data remains accurate and up to date for daily operations, reporting, and effective ...

    • How to Create a New Client in Classic POS

      Overview This function is created to centralize and manage client information in ClassicPOS. The Client Form allows users to create, update, and maintain customer records, supporting the management of personal information, transaction history, ...

    • Popular Articles

    • Basic - How to create a voucher-coupon

      Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...

    • Understanding DuitNow QR Payment in ClassicPOS

      Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...

    • Basic - How to change custom cost to another branch that don’t have custom cost

      Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...

    • Intermediate - How to Bill & Post to Sales from Transfer Note

      1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...

    • Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex

      Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...