Basic - F&B - How to configure ‘Define out of stock’
This feature is applicable for the F&B POS module only.
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Basic - How To Configure Walk-In Client Name
How to Configure Walk-In Client Name Change the Walk In Client Name in system configuration (system configuration > Sales > Walk In Client Name [All Outlets])
Basic - How to setup Outlet for Stock Request
1.0 How to setup outlet for stock request (Stock Request Form) Setting in System configuration Go to System configuration > Item > All Outlets > Transfer Request > Warehouse Selection > Configure Once click on Configure button, you may view Outlet ...
Basic - Getting Started & Installation
Getting started You should have been given an account to start with. If you have not received an activated account, Kindly contact info@xilnex.com for registration. Installation 1. The installation file can be obtained from Xilnex Portal 2. Login to ...
Basic - E-Invoice Dashboard
E-Invoice Dashboard You can view the E-Invoice Dashboard by login to the Xilnex portal using this link – E-Invoice Dashboard Or E-invoice Dashboard can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN E-invoicing > ...
Basic - How to do stock take using stock take by segment
1.0 What is Stock Take Stock take is the process of inventory checking for physical verification of the quantity and conditions of the items that are stored in the outlet or warehouse. This may be done to provide an audit of the existing stock and ...
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Available Events: Xilnex Event Hub
Last Updated: 05 May 2026 Sales # Event Name 1 Create Sales 2 Confirm Sales 3 Confirm Sales v2 4 Complete Sales 5 Complete Sales v2 6 Cancel Sales 7 Update Sales 8 Cancel Sales Order 9 Confirm Sales Order 10 Complete Sales Order 11 Post Quotation to ...
Integrating with Xilnex: Event Triggers & Webhook Configuration
Overview Xilnex Event Hub is an integration framework that enables your system to automatically dispatch real-time notifications to external applications whenever a defined business action occurs — such as completing a sale, creating a client, or ...
LiveOrder New UI Announcement
LiveOrder — New Ordering Experience Now Available What's New? We're excited to introduce LiveOrder New UI, a redesigned ordering experience built to make ordering faster and easier for your customers. What's Changing — and Why It Matters We've ...
How to Cancel an E-Invoice on Dashboard
Overview Sometimes cancelling an e-invoice is inevitable. Common situations include: Incorrect buyer information (e.g., wrong name, TIN, or address) Transaction was voided or order was cancelled after invoice issuance Duplicate e-invoice issued for ...
Guidelines to Set Up Promotion for Walk-in (System Default)
Guidelines to Set Up Promotion for Walk-in (System Default) Previously, the system did not have a specific indicator for walk-in customers. As a result, all promotion rules applied equally to all customer types, including walk-in customers. However, ...
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Basic - How to create a voucher-coupon
Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...
Understanding DuitNow QR Payment in ClassicPOS
Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...
Basic - How to change custom cost to another branch that don’t have custom cost
Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...
Intermediate - How to Bill & Post to Sales from Transfer Note
1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...
Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex
Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...