Production Release (2026-03-04)

• Related Articles

• Production Release (2026-03-10)

  Release some feature for Live Order. LiveOrder v1.0.627.0310 LiveOrder v1.0.627.0310 Features - Added billing info configuration for Live order

• Production Release (2026-01-14)

  Quick release for changes to Live Order only LiveOrder v1.0.620.0114 LiveOrder v1.0.620.0114 Features - Add function to add Pre-Payment message

• Production Release (2026-01-21)

  Release several bug fixes for LiveOrder and LiveKiosk LiveOrder v1.0.621.0121 LiveKiosk v1.0.621.0121 LiveOrder v1.0.621.0121 Bug Fixes - Resolved issue allowing voucher payments without requiring a ClientID in the user interface. - Enhanced modifier ...

• Production Release (2026-01-30)

  Release several bug fixes for LiveOrder Live Kiosk v1.0.622.0129 Live Kiosk v1.0.622.0129 Bugfixes - Fixed item modifier description overflow so long modifier text no longer breaks the layout. - Fixed an issue where Thai phone numbers were being ...

• Production Release (2026-02-11)

  Release several bug fixes and feature for LiveOrder including some feature changes for LiveKiosk Live Order v1.0.623.0211 Live Kiosk v1.0.623.0211 Live Order v1.0.623.0211 **Bugfixes** - Fixed checkout disclaimer display not respecting outlet-level ...

• Recent Articles

• LiveOrder New UI Announcement

  LiveOrder — New Ordering Experience Now Available What's New? We're excited to introduce LiveOrder New UI, a redesigned ordering experience built to make ordering faster and easier for your customers. What's Changing — and Why It Matters We've ...

• How to Cancel an E-Invoice on Dashboard

  Overview Sometimes cancelling an e-invoice is inevitable. Common situations include: Incorrect buyer information (e.g., wrong name, TIN, or address) Transaction was voided or order was cancelled after invoice issuance Duplicate e-invoice issued for ...

• Guidelines to Set Up Promotion for Walk-in (System Default)

  Guidelines to Set Up Promotion for Walk-in (System Default) Previously, the system did not have a specific indicator for walk-in customers. As a result, all promotion rules applied equally to all customer types, including walk-in customers. However, ...

• How to Update Client Record in Classic POS

  Overview Updating client information is an essential function in ClassicPOS, enabling users to maintain and update existing client records. This ensures that client data remains accurate and up to date for daily operations, reporting, and effective ...

• How to Create a New Client in Classic POS

  Overview This function is created to centralize and manage client information in ClassicPOS. The Client Form allows users to create, update, and maintain customer records, supporting the management of personal information, transaction history, ...

• Popular Articles

• Basic - How to create a voucher-coupon

  Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...

• Understanding DuitNow QR Payment in ClassicPOS

  Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...

• Basic - How to change custom cost to another branch that don’t have custom cost

  Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...

• Intermediate - How to Bill & Post to Sales from Transfer Note

  1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...

• Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex

  Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...