How to check if Item not printing in the Receipt **We assume that Printing format is no issue and only several item unable to print. Sample from Sales Invoice Sample from Point of Sales (POS) 1.1 Root cause why the item did not print in the receipt ...
1.0 How KDS Server and KDS Clients work. 1.1 KDS Server The completed order from the POS system is directly sent to the KDS Server and the connected KDS clients. Typically, the sales data will display the order details. The KDS server stores and ...
E-Invoice Dashboard You can view the E-Invoice Dashboard by login to the Xilnex portal using this link – E-Invoice Dashboard Or E-invoice Dashboard can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN E-invoicing > ...
How to Enable Outlet/Location Price Tick “Use Outlet Price” in item > Pricing (once ticked and saved, the location price only will be appeared) How to check from Item Listing 2.1 Tick “Show Location Price” What If “Show Location Price” missing? 3.1 ...
Checking live order sales Log in to https://portal.xilnex.com/Login. Go to the Sales Channel, then click the Sales tab. Locate the sale you want to view and double-click it. Checking live order details From steps section 2.0 above after double ...
Overview The Users card matches each Xilnex user to their Lark account by email. This is what lets features like Permission Approvals and Document Approvals deliver Lark cards to the right person. This article covers how to review the mapping and fix ...
This guide walks you through what to do when a payment goes through on the terminal or e-wallet, but Classic POS fails to commit sales. When Does This Happen? During payment, Classic POS will show a "Connecting to Ewallet party..." or processing ...
Overview The E-Journal feature generates a .txt file that complies with BIR (Bureau of Internal Revenue) requirements in the Philippines. This feature is available only for the Philippines COM. Users from other countries' COMs will not be able to ...
This article covers how to disable a template, fully disconnect the integration from Lark, and reconnect it again. Disable a Template Turning a base off only stops that one base, everything else keeps syncing, and none of your existing data in Lark ...
Overview This article walks you through creating a base for a template, giving end users access to it in Lark, and verifying data is syncing correctly. Xilnex for Lark must already be connected before you start. If the Templates card isn't accessible ...
Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...
Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...
1.0 What is approval setting In general, "approval setting" refers to the configuration or process by which a request, action, or change must be reviewed and approved before it proceeds. The term is often used in business, software applications, and ...
Use Case: Stock clearance, seasonal offers, or spotlight products. From the sample screenshot above, this promotion requires 2 items to trigger. If only 1 Milk Tea is added to the sales list, no discount will apply since the condition of 2 items is ...
How to Create Delivery Type 1. Access to the [System Configuration] 2. Select the [Sales] section 3. In the [All Outlets] tab, look for the 'Delivery Type' 4. Click on the [Configure] In the Delivery Type Setup form: 1. Enter the Delivery Type. 2. ...