Basic - How To Configure Walk-In Client Name

• Related Articles

• Basic - How to check if Item not printing in the Receipt

  How to check if Item not printing in the Receipt **We assume that Printing format is no issue and only several item unable to print. Sample from Sales Invoice Sample from Point of Sales (POS) 1.1 Root cause why the item did not print in the receipt ...

• Basic - How to pair KDS server with client when two servers are on the same network

  1.0 How KDS Server and KDS Clients work. 1.1 KDS Server The completed order from the POS system is directly sent to the KDS Server and the connected KDS clients. Typically, the sales data will display the order details. The KDS server stores and ...

• Basic - E-Invoice Dashboard

  E-Invoice Dashboard You can view the E-Invoice Dashboard by login to the Xilnex portal using this link – E-Invoice Dashboard Or E-invoice Dashboard can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN E-invoicing > ...

• Basic - How to Enable Item Outlet Location Price

  How to Enable Outlet/Location Price Tick “Use Outlet Price” in item > Pricing (once ticked and saved, the location price only will be appeared) How to check from Item Listing 2.1 Tick “Show Location Price” What If “Show Location Price” missing? 3.1 ...

• Intermediate - How to Configure and Use Approval Settings in Purchase Orders (PO)

  1.0 What is approval setting In general, "approval setting" refers to the configuration or process by which a request, action, or change must be reviewed and approved before it proceeds. The term is often used in business, software applications, and ...

• Recent Articles

• User guide to configure biometric with ZK Finger Print

  Introduction The Xilnex system supports biometric authentication using fingerprint scanners to enhance security and streamline employee login processes. Our platform now supports both ZK Finger Print and Digital Persona fingerprint scanner devices, ...

• Grab Campaign & Promotion Configuration

  Grab Campaign Configuration To perform GrabFood Promotion Configuration, access to [Sales Channel] and under Third Party Integration , look for [GrabGood] Select [GrabFood Campaigns] from the Sales Section In the [GrabFood Campaigns] form, it will ...

• How to add Checkout Disclaimer Message into your Live Order

  Overview The Checkout Disclaimer Message feature allows you to display a custom message to your customers at the checkout page before they complete their payment. This helps set clear expectations and reduces customer complaints about order ...

• Production Release (2026-02-11)

  Release several bug fixes and feature for LiveOrder including some feature changes for LiveKiosk Live Order v1.0.623.0211 Live Kiosk v1.0.623.0211 Live Order v1.0.623.0211 **Bugfixes** - Fixed checkout disclaimer display not respecting outlet-level ...

• Production Release (2026-01-30)

  Release several bug fixes for LiveOrder Live Kiosk v1.0.622.0129 Live Kiosk v1.0.622.0129 Bugfixes - Fixed item modifier description overflow so long modifier text no longer breaks the layout. - Fixed an issue where Thai phone numbers were being ...

• Popular Articles

• Basic - How to create a voucher-coupon

  Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...

• Understanding DuitNow QR Payment in ClassicPOS

  Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...

• Basic - How to change custom cost to another branch that don’t have custom cost

  Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...

• Intermediate - How to Bill & Post to Sales from Transfer Note

  1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...

• Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex

  Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...