Enabling ShopeeFood Integration

Enabling ShopeeFood Integration

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The ShopeeFood integration enables merchants to receive and manage ShopeeFood orders directly within the Xilnex POS system. Once enabled, ShopeeFood orders are automatically synced into Xilnex, reducing manual input, minimizing discrepancies, and improving daily operational efficiency.

This integration ensures that menu items, pricing, and tax configurations remain consistent between Xilnex and ShopeeFood, allowing for a smooth and reliable order flow from the online platform to in-store processing.

Required Information for ShopeeFood Integration

  • Shopee Store ID
  • Shopee Merchant ID
  • Vendor Store ID
  • Live Date
  • Xilnex Menu Profile
  • Price Scheme

How to Integrate ShopeeFood in Xilnex

  1. Access to Xilnex portal: https://portal.xilnex.com/

  2. Access to Sales channel -> Third Party Integration.

  3. Click the "Add" button.


  1. Select either Grabfood, Foodpanda or Shopeefood, for this instance add 'ShoopeeFood'


  1. Setup the food aggregators sales channel information as follows:
    1. Password 
      The Xilnex account password.

    2. Commission %
      Percentage deducted by the aggregator before sales flow into Xilnex.
      Note: This field should be disregarded.

    3. Delivery Type
      Aggregator naming label as it will appear in the Xilnex portal.

    4. Payment Type
      The naming label used in Xilnex, which will appear in web reports.

    5. Currency Symbol
      Example: RM, PHP, etc.

    6. Currency Code
      Example: MYR.

    7. Delivery Commission %
      Percentage deducted for delivery orders before the sales flow into Xilnex.
      Note: This value should also be disregarded.

    8. Takeaway Commission %
      Percentage deducted for takeaway orders before the sales flow into Xilnex.
      Note: This value should be disregarded as well.



  1. Once done setup, the ShopeeFood cart will be shown on the Third Party Integration List



  2. Select on the banner and will be directed to this page.


  3. To integrate the store, select "Store Setup" cart to redirect to Store Setup page.

  4. After access to Store setup -> Click "New" button.


  5. A page [Store Setup] will open where you can configure your setup before integrating with ShopeeFood.

  6. Xilnex store: Select the store you want to integrate into.

  7. Xilnex store ID: Once selected Xilnex store, system will auto generate the ID.

  8. ShopeeFood store ID: Check the ShopeeFood Store ID with the Account Manager.
    Typically, the customer can obtain the ShopeeFood Store ID from the ShopeeFood Tracker List/Account Manager, alternatively can check with from Xilnex Project/Support Team.

  9. Price scheme: Select the price scheme that the ShopeeFood sale type should refer to.

  10. Click the "+ Add menu profile".

  11. Select ShopeeFood store ID.

  12. Select the menu that the ShopeeFood store should refer to.

  13. Click "Save" to save the setup.