Enabling Foodpanda Integration
The Foodpanda integration allows merchants to seamlessly receive and manage Foodpanda orders directly within the Xilnex POS system. By enabling this integration, Foodpanda sales orders are automatically synced into Xilnex, reducing manual entry, minimizing errors, and improving overall operational efficiency.
This integration ensures consistent menu data, pricing, and tax handling between Xilnex and Foodpanda, enabling a smoother order flow from online platforms to in-store operations.
Required Information for Foodpanda Integration
- Live Date
- COMID
- Chain code (Customer gets from FoodPanda account manager)
- Vendor Code (Customer gets from FoodPanda portal)
- Integration Type (Direct/Indirect)
- Menu Profile Name
- Price Scheme
- Xilnex and FoodPanda account Tax setting
Direct / Indirect Integration
1. Direct Integration refer to the sales from Foodpanda will directly integrate and pass into Xilnex environment.
2. Indirect Integration refer to the sales from Foodpanda will be pass into their Foodpanda handheld terminal and as well as Xilnex environment.
How to Integrate GrabFood in Xilnex
- Access to Xilnex portal: https://portal.xilnex.com/
- Access to Sales channel -> Third Party Integration.
- Click the "Add" button.
- Select either Grabfood, Foodpanda or Shopeefood, for this instance add 'Foodpanda'
- Setup the food aggregators sales channel information as follows:
- Password
The Xilnex account password. - Commission %
Percentage deducted by the aggregator before sales flow into Xilnex.
Note: This field should be disregarded. - Delivery TypeAggregator naming label as it will appear in the Xilnex portal.
- Payment TypeThe naming label used in Xilnex, which will appear in web reports.
- Currency SymbolExample: RM, PHP, etc.
- Currency CodeExample: MYR.
- Delivery Commission %Percentage deducted for delivery orders before the sales flow into Xilnex.Note: This value should also be disregarded.
- Takeaway Commission %Percentage deducted for takeaway orders before the sales flow into Xilnex.Note: This value should be disregarded as well.
- Once done setup, the FoodPanda cart will be shown on the Third Party Integration List
- Select on the banner and will be directed to this page.
- To integrate the store, select "Store Setup" cart to redirect to Store Setup page.
- After access to Store setup -> Click "New" button.
- A page [Store Setup] will open where you can configure your setup before integrating with Food Panda.
- Xilnex store: Select the store you want to integrate into.
- Xilnex store ID: Once selected Xilnex store, system will auto generate the ID.
- FoodPanda store ID: Check the FoodPanda Store ID with the customer.
Typically, the customer can obtain the FoodPanda Store ID from the FoodPanda portal. - FoodPanda store chain code:
Customers need to check with their FoodPanda account manager, alternatively Xilnex Project/Support Team. - Price scheme: Select the price scheme that the FoodPanda sale type should refer to.
- Click the "+ Add menu profile".
- Select FoodPanda store ID.
- Select the menu that the FoodPanda store should refer to.
- Click "Save" to save the setup.
Related Articles
Enabling ShopeeFood Integration
The ShopeeFood integration enables merchants to receive and manage ShopeeFood orders directly within the Xilnex POS system. Once enabled, ShopeeFood orders are automatically synced into Xilnex, reducing manual input, minimizing discrepancies, and ...Enabling GrabFood Self-Serve Integration
The GrabFood integration enables merchants to seamlessly receive and manage GrabFood orders directly within the Xilnex POS system. Once enabled, GrabFood orders are automatically synced into Xilnex, reducing manual entry, minimizing errors, and ...NinePay Payment Integration
NinePay is part of the WavPay ecosystem, providing merchants with access to WavPay’s digital payment services. Through its integration with Xilnex Classic POS, NinePay enables merchants to accept a variety of cashless payment methods seamlessly at ...Delivery Platform Packaging Fee Configuration
Packaging Fee Packaging Fee is an additional charge imposed by the restaurant/merchant to cover takeaway and delivery packaging materials such as containers, cups, lids, bags, cutlery, seals, etc. For food delivery platforms: Foodpanda Foodpanda ...Xilnex-AutoCount - Portal Configurations
All integration rules and configurations are managed through the Xilnex Web Portal. This guide walks you through accessing the portal and introduces the three core configuration areas. Accessing the Xilnex Web Portal: Open your web browser and ...
Recent Articles
Delivery Platform Packaging Fee Configuration
Packaging Fee Packaging Fee is an additional charge imposed by the restaurant/merchant to cover takeaway and delivery packaging materials such as containers, cups, lids, bags, cutlery, seals, etc. For food delivery platforms: Foodpanda Foodpanda ...How to use replenishment module
Introduction In Xilnex, the Replenishment Module is designed to streamline and automate the stock allocation process across outlets, ensuring optimal distribution and improved operational efficiency. Key capabilities include: Location Ranking for ...Staff Meal Integration
Staff Meal Integration User Guideline Introduction Staff Meal Integration allows F&B POS to deduct staff meal credit / wallet balance directly from a third-party staff management system when staff purchase meals. This feature is currently supported ...Cancel Print of Full Tax Invoice
Overview In Classic POS, there is a feature called Print Full Tax Invoice, which allows users to generate a full tax invoice for a completed sale. The system must maintain an auditable log whenever a Full Tax Invoice is cancelled. This guideline ...Xilnex API Guide for 3rd party
1. Objective The objective of this API guide is to provide a clear reference for developers and integration partners on how to utilize the Xilnex APIs to establish communication with the Xilnex system. The guide outlines the available endpoints, ...
Popular Articles
Basic - How to create a voucher-coupon
Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...Understanding DuitNow QR Payment in ClassicPOS
Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...Basic - How to change custom cost to another branch that don’t have custom cost
Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...Intermediate - How to Bill & Post to Sales from Transfer Note
1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex
Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...