Basic - How to turn on off live order

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• Basic - How to view live order details in portal

  Checking live order sales Log in to https://portal.xilnex.com/Login. Go to the Sales Channel, then click the Sales tab. Locate the sale you want to view and double-click it. Checking live order details From steps section 2.0 above after double ...

• Basic - How to change live order operation hours

  Change live order operation hours Log in to https://portal.xilnex.com/Login. Go to the Sales Channel, then look for Online Channel > Live Order. Click Store Setup. Find the store you want to enable or disable live orders for, then click into the ...

• Basic - Getting Started & Installation

  Getting started You should have been given an account to start with. If you have not received an activated account, Kindly contact info@xilnex.com for registration. Installation 1. The installation file can be obtained from Xilnex Portal 2. Login to ...

• Basic - E-Invoice Maintenance

  E-Invoice Maintenance You can view the E-Invoice Maintenance by login to the Xilnex portal using this link – E-Invoice Maintenance Or E-invoice Maintenance can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN ...

• Basic - How to check Missing Foodpanda and Grabfood Orders via Xilnex Portal

  1. Login to Xilnex portal 2. Navigate to the page: Integration > Integration Log > Integration Log Headers. Alternatively, use the search function for quicker access. (Please grant permission if your account does not have access to this module) 3. ...

• Recent Articles

• E-Receipt Portal User Guide: Retrieve Sales, Enter Buyer Details, and Submit to IRBM

  What is the E-Receipt Portal? The E-Receipt Portal is a web-based page provided by Xilnex that allows buyers (taxpayers) to claim a transaction and submit it to IRBM as an Individual E-Invoice for validation. Log in using the portal URL provided by ...

• Generate E-Invoice Submission Manually

  Xilnex E-Invoicing is designed to run automatically once setup is completed. However, there are situations where you may need to manually generate an e-invoice to react promptly: Wrong setup or misconfiguration that prevented auto submission You ...

• Production Release (2025-01-05)

  This release enhances e-Invoice compliance by enforcing Individual e-Invoice submission for high-value sales and selected classification codes. Release Date: 26 December 2025 Classic Release Classic Release Classic Version: 2.16.77200.251217.3 and ...

• Enforcing Individual E-Invoice for Classification Code

  Under LHDN E-Invoice requirements, certain activities and transactions must be issued as Individual E-Invoices for each transaction, where consolidated E-Invoice submission is not permitted. For these activities, taxpayers are required to obtain full ...

• CX Builder Use Case 1: Setup Signup Get Voucher/Points/Credit

  Use for loyalty app or lite applications, vouchers/points/credits will be auto generated to user after they successfully signup as members. Go to portal https://portal.xilnex.com/ Go to Customer Engagement>Customer Engagement Platform>Customer ...

• Popular Articles

• Basic - How to create a voucher-coupon

  Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...

• Understanding DuitNow QR Payment in ClassicPOS

  Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...

• Basic - How to change custom cost to another branch that don’t have custom cost

  Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...

• Intermediate - How to Bill & Post to Sales from Transfer Note

  1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...

• Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex

  Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...