Basic - How to change live order operation hours

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• Basic - How to turn on off live order

  Turn Live Orders On or Off Log in to https://portal.xilnex.com/Login. Go to the Sales Channel, then look for Online Channel > Live Order. Click Store Setup. Find the store you want to enable or disable live orders for, then click into the store. Go ...

• Basic - How to view live order details in portal

  Checking live order sales Log in to https://portal.xilnex.com/Login. Go to the Sales Channel, then click the Sales tab. Locate the sale you want to view and double-click it. Checking live order details From steps section 2.0 above after double ...

• Basic - How to change Xilnex Currency

  Checking current currency Open Control Panel Go to Clock and Region On Region click on additional settings Click on Currency tab The currency will be shown on Currency symbol field Change Xilnex currency On the same Currency symbol field click on the ...

• Basic - E-Invoice Dashboard

  E-Invoice Dashboard You can view the E-Invoice Dashboard by login to the Xilnex portal using this link – E-Invoice Dashboard Or E-invoice Dashboard can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN E-invoicing > ...

• Basic - Getting Started & Installation

  Getting started You should have been given an account to start with. If you have not received an activated account, Kindly contact info@xilnex.com for registration. Installation 1. The installation file can be obtained from Xilnex Portal 2. Login to ...

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• How to Stop Xilnex E-Invoicing

  Scenarios Requiring Xilnex E-Invoicing Deactivation Deactivate Xilnex E-Invoicing when a business falls below mandatory thresholds or ceases operations, ensuring compliance with IRBM guidelines while avoiding unnecessary module activity. This ...

• Xilnex E-Invoicing Document Split

  Type Descriptions Product Xilnex E-Invoicing New Features E-Invoice Document Splitting Document Splitting Function Type Toggle Configuration E-Invoice Settings Required DB Upgrade No Release Date 13 August 2025 Background When a generated payload ...

• Connecting KDS 2.0 to POS

  Xilnex ClassicPOS Important Notice: As of now, in order to use KDS2.0, Classic POS version must be at least version 2.16 July 2025 and above. 1. In System Configuration > select Device Configuration > under This Machine > look for Kitchen Display ...

• Congiure a Client KDS - Connect to a Host KDS

  KDS Client A KDS Client Device in Xilnex KDS 2.0 is a display screen (such as a tablet, monitor, or smart TV) located at a specific kitchen station (e.g., Grill, Bar, or Cold Station). Its primary function is to receive and display orders sent from ...

• Configure A Host KDS Device

  A Host KDS in Xilnex KDS 2.0 is the designated central hub device responsible for synchronizing and managing the entire kitchen network. It acts as the primary authority, ensuring that all orders from the POS system are correctly distributed to ...

• Popular Articles

• Basic - How to create a voucher-coupon

  Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...

• Basic - How to change custom cost to another branch that don’t have custom cost

  Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...

• Intermediate - How to Bill & Post to Sales from Transfer Note

  1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...

• Importing Usernames in Xilnex Portal

  What is User Import? User Import allows you to add, update, or manage multiple users in bulk rather than handling them one by one. This feature is especially useful for onboarding new employees, migrating data, or making large-scale updates to user ...

• Configuring Web Report Access

  How to Configure Web Report Access? 1. Click on "System Configuration" on the left side panel. 2. Scroll down to find "User roles permission" under Users & Roles section. 3. Click on "All permission". 4. Click on "More", then select "Menu (Xilnex ...