Basic - How to change live order operation hours

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• Basic - How to turn on off live order

  Turn Live Orders On or Off Log in to https://portal.xilnex.com/Login. Go to the Sales Channel, then look for Online Channel > Live Order. Click Store Setup. Find the store you want to enable or disable live orders for, then click into the store. Go ...

• Basic - How to view live order details in portal

  Checking live order sales Log in to https://portal.xilnex.com/Login. Go to the Sales Channel, then click the Sales tab. Locate the sale you want to view and double-click it. Checking live order details From steps section 2.0 above after double ...

• Basic - How to change Xilnex Currency

  Checking current currency Open Control Panel Go to Clock and Region On Region click on additional settings Click on Currency tab The currency will be shown on Currency symbol field Change Xilnex currency On the same Currency symbol field click on the ...

• Basic - E-Invoice Dashboard

  E-Invoice Dashboard You can view the E-Invoice Dashboard by login to the Xilnex portal using this link – E-Invoice Dashboard Or E-invoice Dashboard can be found under the [Integration] tab in Xilnex portal Then click on Malaysia LHDN E-invoicing > ...

• Basic - Getting Started & Installation

  Getting started You should have been given an account to start with. If you have not received an activated account, Kindly contact info@xilnex.com for registration. Installation 1. The installation file can be obtained from Xilnex Portal 2. Login to ...

• Recent Articles

• E-Wallet and Credit Card Payment - Recheck Status & Force Complete

  This guide walks you through what to do when a payment goes through on the terminal or e-wallet, but Classic POS fails to commit sales. When Does This Happen? During payment, Classic POS will show a "Connecting to Ewallet party..." or processing ...

• E-Journal for BIR Compliance (Philippines)

  Overview The E-Journal feature generates a .txt file that complies with BIR (Bureau of Internal Revenue) requirements in the Philippines. This feature is available only for the Philippines COM. Users from other countries' COMs will not be able to ...

• User Guide to Configure Biometric with SecuGen Hamster Pro HUPx

  Introduction The Xilnex system supports biometric authentication using fingerprint scanners to enhance security and streamline employee login processes. Our platform now supports the SecuGen Hamster Pro HUPx fingerprint scanner, in addition to the ...

• Bank Type Selection for POS Payment

  Overview This enhancement allows administrators to configure a predefined list of bank types in the Xilnex Portal. The configured bank list will be available in POS and F&B POS, enabling cashiers to select the appropriate bank when processing ...

• Xilnex Classic BIR Discount Guidelines (Philippines)

  1. Overview The BIR Discount feature supports statutory discounts for eligible customers in the Philippines. This feature is currently: Available only for Philippines companies Supported only in the F&B POS for now Configured through Xilnex Classic ...

• Popular Articles

• Basic - How to create a voucher-coupon

  Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...

• Understanding DuitNow QR Payment in ClassicPOS

  Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...

• Intermediate - How to Configure and Use Approval Settings in Purchase Orders (PO)

  1.0 What is approval setting In general, "approval setting" refers to the configuration or process by which a request, action, or change must be reviewed and approved before it proceeds. The term is often used in business, software applications, and ...

• Buy 2 for Special Price Promotion

  Use Case: Stock clearance, seasonal offers, or spotlight products. From the sample screenshot above, this promotion requires 2 items to trigger. If only 1 Milk Tea is added to the sales list, no discount will apply since the condition of 2 items is ...

• Creating Delivery Type for Sales in Classic POS

  How to Create Delivery Type 1. Access to the [System Configuration] 2. Select the [Sales] section 3. In the [All Outlets] tab, look for the 'Delivery Type' 4. Click on the [Configure] In the Delivery Type Setup form: 1. Enter the Delivery Type. 2. ...