Basic - How to check if Item not printing in the Receipt
How to check if Item not printing in the Receipt
**We assume that Printing format is no issue and only several item unable to print.
Sample from Sales Invoice
Sample from Point of Sales (POS)
1.1 Root cause why the item did not print in the receipt
- It is due to setting ‘Print in receipt’ is not enabled for the item. If it is only 1 item affected, you may direct ticked or enabled the function in the Item form page and Save it.
- You can either check via Item Form by search the item code (as shown in attached image in a) or Item list. May refer attached image as reference.
1.2 How to enabled the setting in bulk
1.2.1 How to enabled setting Print in Receipt via Import Function
a. Go to System Configuration > Import > All outlet > Item
b. Click on Generate File Format > Then export the import File
c. Edit the Import File Format by key in the Item code and Key in (1 - Enabled setting, 0 - Disabled setting) field 'Is Print'
d. Done edit, you can proceed to import the file format to the system follow step a and click on Import button to import the file.
1.2.2 How to enabled setting Print in Receipt via Value Editor in Item List
a. You may go to Item List > Drag Field Name: Is Print > Filter it by No.
b. Then you may click the top record > Scroll till last record > Before click on last record make sure to click Shift.
c. Once all is already selected, right click and click on the value editor.
d. In the Value Editor page, you may choose YES and click Confirm to set the affected item.
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