Basic - How to check if Item not printing in the Receipt
How to check if Item not printing in the Receipt
**We assume that Printing format is no issue and only several item unable to print.
Sample from Sales Invoice
Sample from Point of Sales (POS)
1.1 Root cause why the item did not print in the receipt
- It is due to setting ‘Print in receipt’ is not enabled for the item. If it is only 1 item affected, you may direct ticked or enabled the function in the Item form page and Save it.
- You can either check via Item Form by search the item code (as shown in attached image in a) or Item list. May refer attached image as reference.
1.2 How to enabled the setting in bulk
1.2.1 How to enabled setting Print in Receipt via Import Function
a. Go to System Configuration > Import > All outlet > Item
b. Click on Generate File Format > Then export the import File
c. Edit the Import File Format by key in the Item code and Key in (1 - Enabled setting, 0 - Disabled setting) field 'Is Print'
d. Done edit, you can proceed to import the file format to the system follow step a and click on Import button to import the file.
1.2.2 How to enabled setting Print in Receipt via Value Editor in Item List
a. You may go to Item List > Drag Field Name: Is Print > Filter it by No.
b. Then you may click the top record > Scroll till last record > Before click on last record make sure to click Shift.
c. Once all is already selected, right click and click on the value editor.
d. In the Value Editor page, you may choose YES and click Confirm to set the affected item.
Related Articles
Basic - How to Enable Item Outlet Location Price
How to Enable Outlet/Location Price Tick “Use Outlet Price” in item > Pricing (once ticked and saved, the location price only will be appeared) How to check from Item Listing 2.1 Tick “Show Location Price” What If “Show Location Price” missing? 3.1 ...Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex
Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...Basic - How to check if portal showing blank screen
Portal access Login to Xilnex Portal. You should have been given an account to start with. If you have not received an activated account, Kindly contact info@xilnex.com for registration. Portal showing blank screen If you find a portal showing a ...Intermediate - How to Configure a Calculated Field in Printing Format
Calculated Field Usage Calculated Fields are a custom field in the printing format editor that allows users to be able to customize fields to have certain values for example if user wants to be able to have a Subtotal of a sale to show with the ...Basic - How to check bounce email
1.0 What is bounce email? A bounced email, or bounce, is an email message that gets rejected by a mail server. When an email bounces, it has for some reason did not reach the intended destination. A bounced email can be either a hard bounce or a soft ...