Getting Started with Xilnex Promotion

Introduction

Welcome to the Xilnex Promotion Engine, designed to equip you with the knowledge and skills to configure and manage powerful, rule-based promotions in the Xilnex system. This article will guide you through the key concepts, setup procedures, and best practices for creating targeted, dynamic promotions that drive sales, improve customer engagement, and align with your business strategies.

Whether you're setting up simple discounts or complex conditional offers, you'll learn how to structure your promotions effectively using the tools and flexibility of the Xilnex promotion engine. Let's get started with transforming your pricing strategy into a competitive advantage.

Supported Products

Currently, the Xilnex Promotion module is supported in the following product modules:

Products supported	Modules related
Xilnex Classic POS	Modules: Retail POS, F&B POS, Sales Invoice Supported Functions: Fully supports all promotion rules, including item combinations, bill-level discounts, and customer-specific logic. Able to apply vouchers with discount or item promotion during checkout. Real-time validation and reward application at the point of sale. Handles promotion stacking and prioritization logic.
Xilnex F&B GO	Modules: Sales Module with add voucher supported Supported Functions: Supports automatic promotion application based on configured rules. Allows users to manually key in or scan voucher codes during transaction. Optimized for mobile retail or field sales scenarios. Lightweight implementation designed for on-the-go usage with direct API promotion checking.
Xilnex iPad POS	Modules: F&B equivalent to Classic POS Supported Functions: Full promotion engine compatibility, similar to Classic POS. Ability to apply rule-based promotions and add vouchers at checkout. Designed with a touch-friendly interface, ideal for retail counters and table-side service. Real-time sync with central promotion setup.
Xilnex Live Order	Modules: supported for Static QR Order with direct payment Supported Functions: Automatically applies valid promotions based on order content and customer status. Customers can enter voucher codes manually at checkout. Supports time-based or location-specific campaign logic. Customers can check discounts applied to the item at checkout page before making any payment. Integrates with loyalty programs for eligible promo offers.
Xilnex Live Kiosk	Modules: In-store customer-facing Kiosk Supported Functions: Capable of triggering promotion logic automatically during checkout. Customers can enter voucher codes before payment to trigger promotion and order will update automatically. Designed for minimal interaction with smooth UX for self-checkout scenarios.
Xilnex Loyalty Apps Xilnex Loyalty Lite	Modules: Mobile or Web-Based Loyalty Platform with Built-in Ordering Supported Functions: Customers can enjoy loyalty-based promotions during online purchases. Can redeem vouchers earned through loyalty points or rewards and use them in the order platform. Ensures consistent application of rules (e.g., member-only discounts, tier-based rewards).
Xilnex API	Endpoints & Capabilities: Check promotions based on item content, outlet, and customer info. Add voucher code with validation in order to directly apply voucher into the sales. Generate sales transactions via external platforms while applying eligible promotions. Enables third-party platforms (e.g., ecommerce, ERP, CRM) to interact with the Xilnex promotion engine.

Summary of Capabilities Across Modules

Platform / Module	Auto Promo	Manual Voucher	Customer Filter	Rule-Based Logic	API-related
Classic POS (Windows)	✅	✅	✅	✅	-
Android Sales App	✅	✅	-	✅	✅
iPad POS	✅	✅	✅	✅	-
Online Order (Web/App)	✅	✅	✅	✅	✅
Kiosk	✅	✅	✅	✅	✅
Loyalty App with Online Order	✅	✅	✅	✅	✅

Core Structure of Promotion Engine

Base Structure of Promotion Setup

Xilnex's promotion engine is architected to offer maximum flexibility with business logic clarity. The structure of a promotion is intentionally split into two major layers: Campaign Info and Promotion Rules. This separation ensures that configuration remains modular, manageable, and scalable—especially important for businesses running multiple overlapping campaigns across regions, brands, or customer tiers.

Campaign – The Promotion Shell

The Campaign acts as the container for the promotion. It governs the overall scope, visibility, and scheduling of the promotion inside it.

Key Components:

Campaign Name & Description: Identifier for the promotion across systems and reports.
Start/End Date & Time: Controls when the promotion becomes effective. Time-specific setup supports flash sales, peak-hour discounts, or limited-time bundles.
Day-of-Week Filters & Time Slots: Enable recurring schedules (Example: "Monday Lunch Deals" from 12pm–2pm).
Branch Assignment: Determines which outlets will run the promotion. This supports localized campaigns (Example: outlet anniversary specials) without affecting other branches.

Campaign Info answers:

"When does this promotion apply?" "Where should it run?"
"Is this campaign currently active?"

Interactions Between Campaign Info & Promotion Rules

These two layers are decoupled but interdependent:

Campaign info controls the environment, while
Promotion Rules define transaction logic.

This architecture allows:

Reusing the same promotion rules across different campaigns (such as seasonal vs. loyalty-based).
Running parallel campaigns with distinct scheduling but similar rule logic.
Isolating configuration issues when a campaign behaves incorrectly (such as timing error vs. logic error).

Summary

As summary, the promotion setup structure in Xilnex is designed for:

Configurability: Adapt to retail, F&B, services, and franchise models.
Scalability: Manage hundreds of promotions across outlets without complexity.
Control: Ensure promotions apply precisely when and where intended.
Efficiency: Modular configuration reduces repetition and streamlines operations.

This layered approach ensures promotions are strategically targeted, operationally reliable, and commercially effective.