Secondary Screen

Centralized Secondary Screen Media

Secondary Screen Guidelines

Current Setup (Local Media)

Currently, the secondary screen relies on a local folder to display media on the POS.
  • Xilnex POS automatically creates a folder named "SecondaryMonitorMedia" on the desktop, or users can configure a custom folder location.
  • To display media, users must manually place files into this folder.
  • This means media updates must be manually handled one PC at a time. (User might need to access each individual PC to remove the media)

New Feature (Centralized via Portal)

Note: This flow is currently used by MAHB, but will be extended to other companies (COM) in the future. (Stay tuned!)
With the new enhancement, all media management will be centralized in the portal.
Navigation: Portal → Operations → Secondary Screen
Key Features:
  • Upload and manage all media centrally (Add New, Edit, Remove)
  • Configure:
    • Start time and end time
    • Repeat settings (daily, weekly, or specific days like Monday, Tuesday)
  • Assign media to specific outlets
  • Limit 1 files 100 MB per upload
  •  1 GB storage limit for each company (May request for more in the future)

Portal Behavior

  • If a media file is edited in the portal, it will be treated as a new file (a new Media ID will be created), and the previous Media ID will be removed from the POS.

Supported File Formats

Images:
  • PNG
  • JPG
  • JPEG
Videos:
  • MP4
  • WMV
  • If unsupported formats are uploaded to the portal, an error message will be shown.

POS (Classic) Behavior

  • Classic POS will automatically sync every 1 hour media from the portal. (Manual reset is available also by clicking the reset sync)
  • No restart is required to receive the latest updates.
  • When a media file is removed from the portal, it will also be automatically removed from the Classic POS.
  • Media will auto-update and switch when new content is detected.

Important Changes

  • Local media is no longer supported
    • Only supported media files (PNG, JPG, JPEG, MP4, WMV) that are not uploaded via the portal will be automatically removed. Files in other formats (e.g., .MOV, .MKV) will not be affected.


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