Creating a New Username in Xilnex Portal
How to Create a New Username in Xilnex Portal
A new username can only be created by an existing user within the company.
(Rest assured, permission settings are in place to control who has the privilege to create accounts, preventing any unauthorized activity.)
1. Go to [System Configuration] from the menu bar.
2. Select [User Management].
3. Choose [User List].
4. Click the green [NEW] button at the top right.
4. Click the green [NEW] button at the top right.
5. Select the login username type. This defines the credential that will be used to access the Xilnex ecosystem.
- Email
- Contact Number
- Username
6. Once the account is created, a system-generated password will be sent to the selected credential (email or phone number).
User Role and Allowed Stores
When creating a username, the following two fields are mandatory before saving. Click on the articles below to learn how:
Related Articles
Creating An SMS Campaign
Requirement Xilnex Username (with Xilnex Portal access granted) SMS account Where to get it? Kindly send your enquiry to billing@xilnex.com (charges may incur). How to create an SMS Campaign? SMS Marketing 1. Navigate to Xilnex Portal > Customer ...Creating a New Store in Xilnex Portal
How to Create a New Store in Xilnex Portal To create, edit, or delete a store, go to [System Configuration] in the menu bar and select [Store Management]. The system will display a list of stores accessible to your account. Create a New Store 1. ...Updating Username Information in Xilnex Portal
How to Update/Edit a Username in Xilnex Portal 1. Go to [System Configuration] from the menu bar. 2. Select [User Management]. 3. Choose [User List]. 4. Locate the username from the list using search or filters. 5. Double-click the username or click ...Importing Store Details in Xilnex Portal
Overview The Import Store Details in Xilnex Portal is a function that allows users to import store data in bulk using CSV files. Users have the option to import the store details either With updating the existing records or Without updating the ...Logging In and Setting Up MFA for Xilnex Portal
1. Go to the Login Page Navigate to: https://portal.xilnex.com/Login. Use the credentials provided by our Xilnex representative. 2. Multi-Factor Authentication (MFA) After logging in, you will see a prompt for Multi-Factor Authentication (MFA). MFA ...
Recent Articles
Guidelines to Set Up Promotion for Walk-in (System Default)
Guidelines to Set Up Promotion for Walk-in (System Default) Previously, the system did not have a specific indicator for walk-in customers. As a result, all promotion rules applied equally to all customer types, including walk-in customers. However, ...How to Update Client Record in Classic POS
Overview Updating client information is an essential function in ClassicPOS, enabling users to maintain and update existing client records. This ensures that client data remains accurate and up to date for daily operations, reporting, and effective ...How to Create a New Client in Classic POS
Overview This function is created to centralize and manage client information in ClassicPOS. The Client Form allows users to create, update, and maintain customer records, supporting the management of personal information, transaction history, ...POS Hold Bill Feature (Coming Soon!)
Hold Bill Feature – Retail POS 1. Overview The Hold Bill feature allows cashier to temporarily save an ongoing transaction and resume it later. ✅ Enabled by default for Retail POS Designed to improve queue efficiency Prevents loss of sales when ...OAuth Project & Client Permission Management
Overview The OAuth Project & Client Permission module controls which roles can access, configure, and manage OAuth projects and client credentials within the system. Permissions are managed under System Configuration > User Roles Permission > All ...
Popular Articles
Basic - How to create a voucher-coupon
Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...Understanding DuitNow QR Payment in ClassicPOS
Introduction This document introduces the DuitNow QR payment feature available in the Xilnex Retail POS, enabling merchants to accept payments conveniently through Malaysia's national QR payment standard. The integration of DuitNowQR simplifies the ...Basic - How to change custom cost to another branch that don’t have custom cost
Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...Intermediate - How to Bill & Post to Sales from Transfer Note
1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...Basic - How to enable E-Receipt Portal and QR Code Setup on Printing format in Xilnex
Enable E-Receipt Portal Enable the E-receipt functionality Once Enabled, you will be getting the E-Receipt portal link Continue under Theme & Styling, enabled for the E-Invoice (LHDN) You can customize the look and feel of the E-Receipt portal ...