KDS Customer Display Profile
Customer Display Profile
Customer Display Profile in Xilnex KDS 2.0 is specifically designed for the monitor facing customers during food preparation and readiness for pickup. It shows real-time order status and queue information, keeping customers informed while they wait. This profile allows customization of what customers see, including:
- Displaying order progress clearly (e.g., “Preparing,” “Ready for Pickup”)
- Customizing visual elements like background images, font size, and colors to match branding
- Choosing display templates (two-column or three-column layouts) to optimize readability
- Optionally showing queue numbers or order IDs for easy tracking
- Presenting a clean, engaging interface that enhances customer experience without exposing backend kitchen details
This profile helps improve communication transparency between kitchen and customers, reducing confusion and perceived wait times through clear, branded order updates
Configure a Customer Display Profile
Navitagation: Customer Display Profile
Customization Options:
- Profile Name
It's important to set a clear and descriptive profile name. This helps during KDS setup when assigning the correct profile to a specific device. (Example: Customer Display - Store A) - Choose template
To setup Three columns display/Two columns display. - Font Size Adjustment
Set the desired font size for order details displayed to customers. This ensures readability from various viewing distances. - Background Photo Upload
Upload a custom background image that will appear on the customer-facing screen. This is useful for branding, promotions, or simply enhancing the visual appeal. - Theme Color Selection
Choose a theme color that matches your brand identity or interior design. The theme color affects text, headers, and background elements.
How do i display a Customer Display?
To set up a Customer Display on any device (Smart TV, tablet, or monitor), follow these steps:
- Open a web browser (e.g., Google Chrome, Safari, or Edge).
- In the address bar, enter the Host KDS IP Address followed by the port number :8081.
- Example format: 192.168.1.100:8081
- Press Enter to load the display.
Pro Tip:
Bookmark or save this URL to your browser’s favorites for quick access next time.
Related Articles
Introducing Xilnex KDS 2.0
Xilnex KDS 2.0 is an advanced Kitchen Display System designed to help restaurants and kitchens stay organized and efficient. Built with the latest technology, it supports Android tablets, iPads, Windows PCs, and even smart TVs with web browsers. You ...Configure A Host KDS Device
A Host KDS in Xilnex KDS 2.0 is the designated central hub device responsible for synchronizing and managing the entire kitchen network. It acts as the primary authority, ensuring that all orders from the POS system are correctly distributed to ...Installation and Profile Setup
Download Xilnex KDS 2.0 Download from Google Play Store, Apple App Store, or Windows Store by searching "Xilnex KDS 2.0." Alternatively, use the Xilnex Deployer from the Xilnex web portal. Configure KDS Settings via Portal Go to the Xilnex portal ...KDS Profile - General
KDS Profile - General This section explains each configuration option in the General profile settings, providing clear examples of how the system behaves when each option is enabled or disabled. Understanding these settings helps tailor the Kitchen ...KDS Profile - Stage and Bump Stage Configuration
Stage Configuration Stage Configuration defines when a KDS receives an order. For example, a Prep Station may only receive items after the Host KDS bumps them to the ‘Start’ stage.” There are 5 stages to configure: Order (Compulsory) Start (Optional) ...
Recent Articles
How to Stop Xilnex E-Invoicing
Scenarios Requiring Xilnex E-Invoicing Deactivation Deactivate Xilnex E-Invoicing when a business falls below mandatory thresholds or ceases operations, ensuring compliance with IRBM guidelines while avoiding unnecessary module activity. This ...Xilnex E-Invoicing Document Split
Type Descriptions Product Xilnex E-Invoicing New Features E-Invoice Document Splitting Document Splitting Function Type Toggle Configuration E-Invoice Settings Required DB Upgrade No Release Date 13 August 2025 Background When a generated payload ...Connecting KDS 2.0 to POS
Xilnex ClassicPOS Important Notice: As of now, in order to use KDS2.0, Classic POS version must be at least version 2.16 July 2025 and above. 1. In System Configuration > select Device Configuration > under This Machine > look for Kitchen Display ...Congiure a Client KDS - Connect to a Host KDS
KDS Client A KDS Client Device in Xilnex KDS 2.0 is a display screen (such as a tablet, monitor, or smart TV) located at a specific kitchen station (e.g., Grill, Bar, or Cold Station). Its primary function is to receive and display orders sent from ...Configure A Host KDS Device
A Host KDS in Xilnex KDS 2.0 is the designated central hub device responsible for synchronizing and managing the entire kitchen network. It acts as the primary authority, ensuring that all orders from the POS system are correctly distributed to ...
Popular Articles
Basic - How to create a voucher-coupon
Voucher and coupon definition Voucher can be generated in bulk and can be used once Coupon can only be created one at a time (reusable code) and can be use multiple times Pre-voucher / coupon setup There are 2 things need to be prepared before we can ...Basic - How to change custom cost to another branch that don’t have custom cost
Change custom cost to another branch that don’t have custom cost 1. Get the item list from the location with custom cost (Item Code, Name, Custom Cost) 2. Make sure the Show Location Price are selected 3. Export the item list in Excel 4. The file ...Intermediate - How to Bill & Post to Sales from Transfer Note
1.0 Purpose A bill is required from transfer note when an inventory transfer involves financial transactions, cost allocation, or compliance with tax and accounting regulations. It is used when stock is moved between outlets that operate as separate ...Importing Usernames in Xilnex Portal
What is User Import? User Import allows you to add, update, or manage multiple users in bulk rather than handling them one by one. This feature is especially useful for onboarding new employees, migrating data, or making large-scale updates to user ...Configuring Web Report Access
How to Configure Web Report Access? 1. Click on "System Configuration" on the left side panel. 2. Scroll down to find "User roles permission" under Users & Roles section. 3. Click on "All permission". 4. Click on "More", then select "Menu (Xilnex ...