KDS Customer Display Profile

KDS Customer Display Profile

Customer Display Profile


Customer Display Profile in Xilnex KDS 2.0 is specifically designed for the monitor facing customers during food preparation and readiness for pickup. It shows real-time order status and queue information, keeping customers informed while they wait. This profile allows customization of what customers see, including:
  1. Displaying order progress clearly (e.g., “Preparing,” “Ready for Pickup”)
  2. Customizing visual elements like background images, font size, and colors to match branding
  3. Choosing display templates (two-column or three-column layouts) to optimize readability
  4. Optionally showing queue numbers or order IDs for easy tracking
  5. Presenting a clean, engaging interface that enhances customer experience without exposing backend kitchen details
This profile helps improve communication transparency between kitchen and customers, reducing confusion and perceived wait times through clear, branded order updates

Configure a Customer Display Profile

Navitagation: Customer Display Profile 

Customization Options:
  1. Profile Name
    It's important to set a clear and descriptive profile name. This helps during KDS setup when assigning the correct profile to a specific device. (Example: Customer Display - Store A)
  2. Choose template
    To setup Three columns display/Two columns display.
  3. Font Size Adjustment
    Set the desired font size for order details displayed to customers. This ensures readability from various viewing distances.
  4. Background Photo Upload
    Upload a custom background image that will appear on the customer-facing screen. This is useful for branding, promotions, or simply enhancing the visual appeal.
  5. Theme Color Selection
    Choose a theme color that matches your brand identity or interior design. The theme color affects text, headers, and background elements.

How do i display a Customer Display? 

To set up a Customer Display on any device (Smart TV, tablet, or monitor), follow these steps:
  1. Open a web browser (e.g., Google Chrome, Safari, or Edge).
  2. In the address bar, enter the Host KDS IP Address followed by the port number :8081.
    1. Example format: 192.168.1.100:8081
  3. Press Enter to load the display.
Idea
Pro Tip:
Bookmark or save this URL to your browser’s favorites for quick access next time.