Why are the same items is not grouped together in Sales Invoice/Point Of Sales/Sales Order/Sales Return/Quotation?

If the screenshot below is similar to the problem you faced, where two of the same items were separated.

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If you want to GROUP these two items together,

STEP 1
Navigate to System Configuration.

gi_step1

STEP 2
Select Sales tab then select This Machine.
Search for Auto group same item which is under Miscellaneous and tick it then click on Save.

gi_step2

Hence, the two of the same items will be grouped together. Result as the screenshot below.

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